Supermarkets
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Costco supermarket chain

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Test results

Ease of using self-service checkout score
52%
Value for money score
75%
Helpfulness of staff score
72%
Percentage would recommend
93%
Ease of use of shopping trolleys and baskets score
72%
Amount and availability of specials and discounts score
68%
Ease of parking score
79%
Clarity of signage showing unit pricing score
68%
Availability of staff when you need assistance score
52%
Stock turnover score
75%
Ease of locating items you want score
63%
Product availability score
75%
Store appearance and layout score
65%
Speed of checkout score
64%
CHOICE Score
75%
Availability of your preferred type of checkout score
53%
Quality of supermarket own brand products score
77%
Opening hours score
69%
Quality of fresh produce score
73%
Availability of locally produced food products score
58%
Range of products and brands available score
67%

Specifications

Number of stores
13
Store locations
NSW, ACT, Vic, SA, Qld, WA

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