2022 Complaint to OAIC about Airbnb’s collection and use of user data Complaint to OAIC on use of facial recognition in retail stores Global Statement: Stopping Online Scams Joint consumer submission on improving the effectiveness of the consumer guarantee and supplier indemnification provisions Joint consumer submission to Senate Standing Committees on Economics – Compensation Scheme of Last Resort and Financial Accountability Regime Joint consumer submission to Senate Standing Committees on Economics – Consumer Credit Reforms Joint consumer submission to the Quality of Advice Review Joint Submission to Treasury on Regulating Buy Now, Pay Later in Australia PASSING THE BUCK: how businesses leave scam victims feeling alone and ashamed Pre-Budget Submission to Treasury on the 2021-2022 Budget