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April 8, 2025

CHOICE privacy statement

As Australia’s leading consumer advocate, we take protecting your privacy very seriously.  On this page: This Privacy Statement explains how CHOICE uses and protects any information that you give us when you use a CHOICE Site. When we’re talking about a ‘Site’ we mean any CHOICE website, mobile site, social media site, emails we send, ... Read more
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August 28, 2024

Terms and conditions

Thanks for visiting choice.com.au. Like any site we have a few house rules, which form our terms and conditions (T&Cs). Basically, these tell you what we expect of you when you use our site. We’ll also let you know what you can expect of us. And of course, there’s some legal stuff in the mix, ... Read more
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April 10, 2024

Complaint handling policy

We value complaints as they help us to improve our products, services and customer service. CHOICE is committed to consistent, fair and confidential complaint handling and to resolving complaints as quickly as possible. We aim to make it easy for people to make a complaint if they’re dissatisfied and we treat all customers making a ... Read more