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Online grocery delivery reviews

Last updated: 27 November 2025
Fact-checked
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Checked for accuracy by our qualified fact-checkers and verifiers. Find out more about fact-checking at CHOICE
Peter Peter
James Thomson James Thomson

Getting your groceries delivered can be a welcome convenience, but which supermarkets do it best? We looked at the delivery services of Coles, Woolworths, IGA and Harris Farm to find out whether they:

  • would deliver all the items we ordered, or provide adequate substitutions
  • would deliver within the specified delivery window
  • have websites that are easy to use.

We’ve also partnered with Shop Ethical on this update to show the ratings the Ethical Consumer Group gives to each company.

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Recommended (Z-A)
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Order accuracy score (High-Low)
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Coles Online
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Coles Online

$50 minimum-delivery.

Performance score 75%
Ease of use score 78%
Delivery accuracy score 75%
Shop Ethical rating D
Harris Farm Online
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Harris Farm Online

$50 minimum-delivery.

Performance score 96%
Ease of use score 61%
Delivery accuracy score 100%
Shop Ethical rating C
IGA Shop Online
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IGA Shop Online

Varies by location minimum-delivery.

Performance score 52%
Ease of use score 73%
Delivery accuracy score 80%
Shop Ethical rating F
Woolworths Online
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Woolworths Online

$50 minimum-delivery.

Performance score 91%
Ease of use score 81%
Delivery accuracy score 85%
Shop Ethical rating C
CHOICE tester James Thomson
James Thomson

James Thomson tests TVs, speakers, fitness bands and other household digital gadgets in the digital home team at CHOICE. He also tests outdoor products like pressure cleaners, line trimmers and pool cleaners. James has a Bachelor of Science from the University of Sydney, where he majored in computer science. Prior to CHOICE, James worked as a programmer and analyst at an insurance company for 20 years. James represents consumers on the Australian Standards committee for TE-021 – Energy performance for Audio/Video, Information and Communication Technology and Associated Equipment.

James Thomson tests TVs, speakers, fitness bands and other household digital gadgets in the digital home team at CHOICE. He also tests outdoor products like pressure cleaners, line trimmers and pool cleaners. James has a Bachelor of Science from the University of Sydney, where he majored in computer science. Prior to CHOICE, James worked as a programmer and analyst at an insurance company for 20 years. James represents consumers on the Australian Standards committee for TE-021 – Energy performance for Audio/Video, Information and Communication Technology and Associated Equipment.