September 22, 2025
Energy regulator’s new ‘better offer’ rules won’t fix deeper problems with the market
The need to constantly switch plans as energy retailers turn better offers into worse ones indicates an unhealthy market.
Shopping for services
If you’re paying someone else to do it for you, you’ll want them to do it better or faster than you would.
Latest
September 11, 2025
Thousands of energy disconnections could have been prevented
Many energy retailers are still failing those in hardship.Â
August 19, 2025
ACCC to act on CHOICE energy retailers ‘super complaint’
The regulator agrees consumers may be deceived or misled by false savings messages.Â
July 21, 2025
Energy plans bundled with extras like Qantas points or Netflix might not add up
Consumer advocates are advising consumers to be cautious when it comes to bundled energy offers.
Latest
June 26, 2025
Why we need new rules to make gas prices fairer Â
April 23, 2025
Why the electricity pricing safety net isn’t workingÂ
April 9, 2025
The new rules that could help with your electricity bill
April 3, 2025
What MyConnect isn’t telling youÂ
March 12, 2025
4 energy switching myths busted
February 24, 2025
Who makes sure your energy smart meter is accurate?Â
February 17, 2025
Useful tips for moving house
January 29, 2025
Queensland offers relief from smart meter demand charges
January 6, 2025
Retailers using smart meters to increase energy bills
November 15, 2024
Consumers trust energy retailers less than supermarkets and banks
August 21, 2024
How Bring Your Bills Day is making a big difference
June 26, 2024
Save on your energy bill
May 15, 2024
How does the government’s $300 energy rebate work?
April 17, 2024
Experts alarmed as energy companies promote crowdfunding
