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Latest media releases
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2 in 5 survey respondents had a flight cancelled or delayed in past year: CHOICE
Consumers continue to experience difficulties with airlines as busy Christmas season approaches.
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Global consumer alliance urges governments to require tech companies to protect people from scams
9 out of 10 Australians also support strong penalties for digital platforms who fail to detect and prevent scams.
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Which Christmas ham should you add to your shopping list?
IGA takes top spot while Coles ham scores a dismal 21%.
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65% of people don’t trust businesses to use their data responsibly: CHOICE
‘Tis the season for data collection and misuse.
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Digital platforms on notice over scams failures
CHOICE welcomes Government’s proposed scams code framework.
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7 in 10 people mistakenly believe businesses are already required to treat consumers fairly
Consumer groups call for strong new fairness laws to close gaps in Australian Consumer Law.
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How to shop smart and save money during Black Friday: CHOICE
60% of people interested in making a purchase during Black Friday sales.
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CHOICE reveals the best and worst stain remover sprays
Aldi spray beats many big brands in both price and performance.
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Five ways to spot a fake review ahead of Black Friday: CHOICE
10% of Australians have been incentivised to write a product review.
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Coles and Woolies cash in during cost of living crisis, rental platforms demand excessive data, and personal alarms underperform: Shonkys 2023
Plus, Kogan tricks customers with a $99 subscription trap, and the Xbox ‘fridge’ fails at its one job.